General Terms and Conditions

The purpose of these General Terms and Conditions of use is to set out the terms and conditions under which party of the first part, COGEMAD, a simplified joint stock company (Société par actions simplifiée) with a capital of 100,000.00 Euros, registered in the Versailles Trade and Companies Register under number 485 236 145, having its registered office at 12, rue Diderot au Vésinet (78110) (hereinafter the “Publisher”) provides for users of the website (hereinafter the “User” or “Users”) accessible at the URL www.cogemad.com (hereinafter the “Website”), the information accessible on the Website, and the way in which any User accesses the Website and uses its functionalities.

Any connection to the Website is subject to compliance with these terms and conditions.

The Publisher reserves the right to amend these terms and conditions of use, at any time and without notice, to adapt them to developments in the Website and/or its operation.

Access to the Website

The User accesses and uses the Website in accordance with these terms and conditions.

The Publisher will endeavour to provide permanent access to the Website, except in cases of force majeure or an event beyond the Publisher’s control, and subject to any breakdowns and maintenance operations necessary to ensure the Website and its functionalities work correctly.

The Publisher will not be held liable in the event of total or partial inability to access the Website and/or its functionalities.

The Publisher may also be required to suspend access to the Website or part of its functionalities, at any time without notice, without entitling the User to any compensation. The User acknowledges and accepts that the Publisher is not responsible for any interruptions and consequences that might arise for itself or any third party.

All the costs involved in accessing the Website, whether related to hardware, software or Internet access, are the User’s sole responsibility.

Prohibited Uses

The User is prohibited from carrying out any reverse engineering, modification of cookies, modification of data sent by the browser in the context of normal use, use of proxies or VPN, searching for loopholes, and more generally any abusive use of the Website.

The User is prohibited from any use of the Website that is likely to harm the Publisher or its affiliates.

The Publisher’s Liability

The information and/or documents listed on the Website and/or accessible via the Website come from sources considered to be reliable. However, this information and/or documents may contain technical inaccuracies and typographical errors.

The Publisher reserves the right to correct these errors, once they are brought to its knowledge.

The User is strongly recommended to check the accuracy and relevance of the information and/or documents provided.

The information and/or documents available on the Website may be modified at any time, and may be updated without notice.

The User is solely and fully responsible for using the information and/or documents available on the Website, and assumes full liability for any consequences that might arise. No recourse may be brought against the Publisher in this regard.

The Publisher may not under any circumstances be held liable for any loss of any kind resulting from the interpretation or use of the information and/or documents available on the Website.

Intellectual Property

The general structure of the Website and the texts, graphics, images, sound and videos, and more generally all the content comprising the Website, are the property of the Publisher or its partners.

Any representation and/or reproduction and/or partial or total use of the content and functionalities offered by the Website, by any means whatsoever, without the prior, written authorisation of the Publisher, is strictly forbidden and may constitute an infringement in the meaning of Article L 335-2 et seq. of the French Intellectual Property Code.

The Website is governed by French copyright law and more generally, French intellectual property law.

Any breach of copyright law or database law is liable for criminal penalties for the offence of infringement, without prejudice to any claims for damages by third party rightsholders.

Personal Data

In the context of the contact requests that you may make on the Website, their personal data may be processed by the Publisher.

This data will be used to contact you again or to provide you with information. It will be kept for 3 years following the last business communication.

No personal data will be collected without the User’s consent. The optional or compulsory nature of the information to be provided will be indicated in advance. The User is not under any obligation to provide personal data. However, we may need you to provide certain personal information in order to process your requests.

The information sent by the User must be complete, accurate and up to date, otherwise we will not be able to process your requests.

Your data will be used by the Publisher’s customer relations, sales and technical departments.

In accordance with the applicable legislation on personal data protection, you have the right of access, rectification, objection, restriction of processing, portability to request transfer of your data where this is possible, and erasure.

These rights can be exercised by sending a letter to the Publisher’s postal address or an email to christelle@cogemad.com

Please specify your full name and postal address and attach a copy of the front and back of your identity document to your request.

If there are any problems with the management of your personal data, you can lodge a complaint with the CNIL.
You can also consult our personal data protection policy.

Cookies

The User, is informed that when visiting the Website, one or more cookies may be automatically installed on their browser.

Cookies are data stored on an Internet user’s computer terminal and used by the Website to send information to the User’s browser, enabling this browser to send back information to the original website (for example a session login, choice of language or date). Cookies store status information when a browser accesses different pages of a website or when the browser returns subsequently to the website.

The User may refuse installation of cookies by following the procedure indicated on the browser. In this case, use of the Website may be difficult or even impossible.

We and our partners use cookies (small text files) to understand our visitors’ interests and to offer them relevant content and advertising. Cookies also facilitate and accelerate the responsiveness of our website and help you navigate the website.

Listed below are the different types of cookies used by our website with a concise description of their functionalities:
We use Google Analytics (https://policies.google.com/), a statistical website analysis service.

If you do not want our website to use all or part of the above-mentioned cookies (with the exception of functional cookies), you can block and/or delete these cookies in your browser settings.

You will find instructions on the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

You will see that blocking certain cookies is likely to affect the quality of your browsing experience on our website or prevent access to certain parts of the website.

Hyperlinks

The Website may contain hyperlinks to other websites.

The Publisher is not liable for the content of third party websites referred to by a hyperlink.

The User is not permitted to create a link to the Website without the express, prior permission of the Publisher.

Internet usage rules

The User acknowledges being familiar with the characteristics and limits of the Internet, and specifically acknowledges that:

  • the Publisher is not liable for the services accessible via the Internet and does not exercise any form of control whatsoever over the type and characteristics of the data that may pass through its server centre;
  • the data circulating on the Internet is not protected, in particular against any improper use. Communication of any information the User judges to be sensitive or confidential is done at their own risk;
  • the data circulating on the Internet may be regulated in terms of usage or protected by a property right;
    The User is solely liable for use of the data that they consult, examine and transfer on the Internet;
  • the User acknowledges that the Publisher does not have any means of control over the content of the services accessible on the Internet;
  • any operation carried out on the Internet (in particular downloading, use, consultation and transfer of information) may require a response time.

Applicable Law

These terms and conditions are governed by French law.

In the event of any dispute, and after an attempt to seek an amicable solution has failed, the French courts will have sole jurisdiction over the said dispute.

For any questions concerning these terms and conditions of use of the Website, you can contact customer services on: christelle@cogemad.com

Personal Data Protection Policy

What is personal data?

Personal data is information that can be used to directly identify an individual (for example last name, first name, postal address, telephone number, email address, social security number, etc.).

When is your data collected?

We may collect your personal data when you browse our Website.

When we collect your personal data, we will inform you whether or not its collection is essential, the purpose of the collection and the rights you have to refuse commercial use of your data.

Purposes of processing

When you make contact requests, we may collect some of your personal data which is necessary for registration, processing and following up these requests (in particular civil status, last name, first name, email address and telephone number, etc.).

The fields for which data must be entered in order to process and follow up your requests are indicated on the forms by an asterisk.

Other uses may be made of your data in order to:

  • send you personalised or non-personalised marketing offers, if you have expressly given your consent to receive this type of communication;
  • Carry out statistical studies and analysis of the browsing habits of the Website’s Users, if they have accepted the use and installation of audience analysis cookies.

Recipients of personal data

The personal data we collect is intended for our own use and that of our partners.

We may be required to send your personal data to external service providers.

These transfers will take place in strict compliance with the current legislation on personal data protection.

Data storage time

Your personal data may be kept for 3 years from the end of the business relationship or last contact. However, the data may be kept and filed for a longer period in order to comply with a legal obligation.

Data security and confidentiality

We take all necessary measures to ensure the protection, confidentiality and security of your personal data, in compliance with the applicable legal provisions.

Your rights

You have the right to access, rectify and erase your personal data collected and processed by us.

You can also exercise this right by sending an email to christelle@cogemad.com

You can ask questions about the collection, storage and processing of your personal data at any time by writing to the above address.